Account deletion

Delete in the app (recommended)

1. Open the Lokmi app and sign in.
2. Go to the Profile tab.
3. Under Account, tap Delete my account.
4. Read the list of what will be deleted, tick the confirmation and tap Delete my account permanently.

Deletion starts right away, and you're signed out when it's complete.

What gets deleted

• Your child's profile
• Food memory: everything you logged, liked and avoided, and the Food Journey
• Weekly plans and shopping lists
• Saved recipes and ideas
• Allergies, dietary needs, allergen introductions, reactions and your consent records
• Your sign-in account (email)

Deletion can't be undone. You can sign up again later with the same email, but you'll start from scratch. General food and recipe information stored on your phone isn't personal and stays with the app.

What happens to your subscription

Deleting your account does not automatically cancel a Lokmi Pro subscription bought through Google Play or the App Store. To avoid being charged again, cancel it in the store:

• Google Play: in the Play Store app, tap your profile icon → Payments & subscriptions → Subscriptions → Lokmi → Cancel subscription.
• App Store: on your iPhone, go to Settings → your name → Subscriptions → Lokmi → Cancel Subscription.

If you can't access the app

If you've lost your phone or can no longer sign in, you'll also be able to request deletion through this page. The request channel will be added to this section before Lokmi is released in the stores.

To verify your request, you'll need to give the email address you use for your account. Once your account is verified, all the data covered by in-app deletion is deleted.